Before asking your question, it may already be answered on our Frequently Asked Questions page! Please check there first.
Is your question about refunds?
We don't have permission to give out refunds to anybody that asks for one—you will need to contact that event's Race Administrator to discuss their refund policies. While we work closely with each host site, the decision to refund remains solely with the Race Administrator, not us. Find race administrator contact information by viewing the race page and clicking the name of the venue/host site. They should have some contact information listed on that page.